It is essential to have an efficient mobile service for your business to remain competitive in the market. The technology world has seen a dramatic change in recent decades and all sorts of innovation are appearing everywhere; this includes taxis too. You will be able to be different from other taxi companies that are preparing to launch their own version, despite the competition coming from cheaper transport companies like Uber or car rental businesses which offer similar services and superior customer service.
There are various types of taxi applications available on market. However, one type is specifically designed for established businesses in desperate need. This app allows customers to make reservations for rides, and also expands their customer base. It also helps drivers discover fares that are more likely than before.
Two different apps were developed by the team responsible for development to cater to the needs of passengers and drivers. This allows for more customizable features, and gives you the possibility to obtain exactly what you want without interruptions.
Essential Features for Driver Apps
As the taxi industry continues to face increasing competition an important aspect in maintaining customer loyalty is ensuring that drivers have access to and complete control of their application. Driver-friendly features let customers concentrate more on their work and make it simpler for them. This results in improved service delivery.
Vehicle Tracking System (GPS).
Drivers are always more comfortable using apps that ease their work and offer the best practices. A GPS tracking system is able to identify the exact location of the person. Once they provide their permission, it’s much easier for drivers to find them at any moment.
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Drivers will be able to use their smartphones to let them know they are available for any new requests, and obtain information. That means that they’ll be notified automatically when there’s a request that they are available, giving them the possibility of locating a replacement fare with all the necessary details like the location.
With the new feature, drivers will now be able to see how they rank against other drivers in terms of overall performance. They will also gather useful information and statistics on their trips. Additionally, they can read the customer feedback from previous rides for any negative or positive comments from riders before deciding if it is something that should be improved upon moving forward.
Email and SMS Alerts
Important notices will be sent to cabs via SMS or by email. You can answer your passengers’ queries via a simple interface. This is great for both the both parties.
Start/End your ride
The most effective method of locating your location is to use maps. This map will reveal the locations where drop-off and pickup points are that makes it much more convenient for everyone.
Accept/Decline Cab Requests
The user can request transport and receive a prompt response. If the driver doesn’t respond within 15-30 second after receiving the message via the app, this indicates that there are no cars in the area to be able to transport them.
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